Integrated Recovery Process

The process adapts to the credit.Not the credit to the process.

An integrated approach, with six capabilities that can be deployed flexibly according to the nature of each credit, its context and the institution's objectives.

Contemporary architecture framed by the JJActivos brand geometry
Six capabilities, one strategy

We step in wherever the process needs us.

Our six capabilities can be combined at different moments and in different sequences, in a process tailored to each situation.

There is no single path. There is the right solution for each credit.

01
Communicate

Clear multichannel communication, suited to each profile.

02
Contact

Contact Center specialised in contact and follow-up.

03
Negotiate

Solutions and agreements tailored to each customer's circumstances.

04
Intervene

Field teams, whenever needed, to reinforce contact.

05
Recover Assets

Capability to locate, intervene and recover assets.

06
Legal

Continuity of case management through lawyers and solicitors.

Capabilities can be deployed individually or in combination, always according to the needs of each case.

Flexibility

Different combinations, with no mandatory path.

Overall view

Every stage, with a single partner.

Focus on results

Solutions tailored to each credit.

Rigour and compliance

In every intervention and at every stage.

A proven approach

Consistent results across different portfolios and sectors.

Greater recovery efficiency
Shorter resolution times
Solutions tailored to different types of credit
See success stories
Bridge over water, a symbol of recovering value and building trust
Our commitment

Long-term partnerships for a stronger financial system.

We work alongside financial institutions, with solutions that combine performance, responsibility and value creation.

Let's talk about your portfolio.

Talk to our team and learn about our approach to the integrated recovery process.

Talk to our team